Metallic Pens

Terms and conditions

Orders

The company will endeavour to deliver all orders received by the company by 1pm Mon-Fri on the
following day. Subject to availability and excluding public and bank holidays.
For orders received after 1pm Mon-Thurs delivery will require an additional 24 hours. For orders received
after 1pm on Friday delivery will be made the following Mon. Delivery can be arranged for Sunday with
prior agreement and a delivery charge will apply.
Once prior agreement is reached the company reserves the right to apply a delivery charge for some or all
deliveries.

Delivery

All day time deliveries should be checked and signed for by the customer at the time of delivery. All discrepancies should be noted on the driver's delivery docket at the time of delivery. No claims for
damages, shortages or incorrect goods can be issued after this time.
All discrepancies for deliveries made to a closed outlet should be raised on the day of delivery.

Payments

Full settlement in accordance with our terms is necessary to ensure continuity of supply.
Reach Stationery retains legal title to all goods supplied until payment of all monies due on the
customer's account is received in full.
You will receive your invoice in an electronic format sent to an email address of choice.

Prices

Every effort will be made to hold prices firm, however with currency market changes all prices are subject
to alteration without notice.

General

The company reserves the right to change these terms and conditions from time to time and the revised
terms and conditions will take effect after notice is given.

Cancellations

While every effort will be made to meet customers requirements, amendments or cancellation of any
order, or any part thereof, can only be accepted by agreement. Cancellation may result in a charge to the
customer of costs incurred by the company.

Force Majeure

In the case of manufacturing or production stoppages due to fire, breakdowns, explosions, strikes, force
majeure or any cause outside of the company's control deliveries of any order may be suspended for the
duration of the stoppage, and the company shall be under no liability for any reason.

If brand/ Supplier name = Esschert , there is €1000 min order value required of that brand in the cart
If brand name = Decostar , there is €1000 min order value required of that brand in the cart